First State Trust Company
Location: Wilmington DE
Schedule: Full Time

About First State Trust Company
First State Trust Company (“FSTC”) is a Delaware chartered trust company with offices in Wilmington, Delaware and West Palm Beach, Florida. FSTC is rapidly growing. This position is a new addition to staff, located in Wilmington, DE.
Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

Position Responsibilities
FSTC is looking for an Operations Specialist. We currently have an exciting opportunity for an individual looking to join a rapidly growing firm. This position allows for broad exposure and plenty of opportunities that are not found at larger financial firms. The FSTC Operations Specialist is responsible for assisting with the operational efforts for the Institutional and Personal Trust business lines. This role will learn to manage the daily preparation, processing, reconciliation, and issue resolution associated with daily trust operations. The individual in this position will also develop a basic understanding of the intricacies of trust accounts and institutional retirement plans. The ideal candidate is someone who can uphold a high service standard and demonstrate appropriate effort and attitude. We are looking for a candidate with a background in working with numbers, either from their education/college major or recent work experience. The person in this role will have the chance to help develop the current monthly processes used by the team. This position reports to the Senior Vice President, Chief Operating Officer.

• Reconcile accounts, research, and resolve discrepancies.
• Process daily income and prepare for anticipated income payments.
• Set up new assets and update asset values as needed.
• Track and process incoming transfer requests.
• Update account holdings with cost basis and DoD values.
• Assist with onboarding of new accounts.
• Process and post client fees for all accounts.
• Add fee schedules to new accounts and remove from closing accounts.
• Perform monthly and daily fee reconciliations.
• Run fee invoices and process manual fees as necessary (Tax, Legal, and Miscellaneous).
• Cross Train with other members of the team and learn new responsibilities.
• Back-up team members as needed.
• Perform special projects as assigned.
• Improve processes by looking for or creating a more efficient way to complete tasks.
• Complete various internal requests.

Knowledge & Qualifications

• BA or BS undergraduate degree is required.
• 2-3 years experience in trust/custody operations or with mutual funds.
• Previous experience with pivot tables, macros, and V-lookup in Excel is a plus.
• Proficient in Word and Database applications.
• The ability to work independently and with a team is a must.
• Strong organizational skills, accuracy, and attention to detail.
• Conduct themselves with the highest level of professionalism.
• Provide exceptional customer service internally and externally.
• Excellent written and verbal communication skills.
• Demonstrated time management skills and the ability to multi-task.

Apply Now

Position: Senior Trust Officer
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware state-chartered trust company headquartered in Wilmington, Delaware with a representative office in West Palm Beach, Florida.

Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms.

Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

FSTC is affiliated with the Fi-Tek Group, a financial technology company providing innovative products and solutions to banks, trust & wealth management institutions, RIAs, Family Offices, Hedge Funds and Hedge Fund Administrators. Fi-Tek’s innovative and cutting-edge solutions enable its financial institutions to service over one trillion dollars in assets across various wealth management market segments. Fi-Tek has locations in New Jersey, New York, Pennsylvania, and India.

Position Responsibilities

The Senior Trust Officer (STO) will deliver high-quality service and solutions to clients. This person will administer personal trust accounts and develop/maintain relationships with financial advisors, investment advisors, trust clients, beneficiaries, and other interested parties.

Key areas of responsibility include:

Trust Administration

• Manage all aspects of trust administration including account setup, reviews, and relationship management.

• Ensure receipt of proper documentation for new account openings and terminations.

• Review and analyze new account documents and client distribution requests.

• Participate with the new business team as needed.

• Communicate effectively with clients, advisors, and recordkeepers.

• Answer inquiries promptly, ensuring adherence to FSTC service standards.

• Complete annual administrative account reviews.

• Maintain accurate and well-organized records.

• Resolve tax and trust issues.

• Supervise and mentor Trust Administrators.

Fiduciary Expertise

• Review potential new business opportunities.

• Apply fiduciary law, investment, and tax expertise.

• Participate in New Business and Discretionary Distribution Committee meetings.

• Mitigate risk and ensure compliance.

• Work with tax and investment teams to support trust requirements.

Client Management

• Support sales and relationship teams to retain and expand client relationships.

• Anticipate client needs and provide guidance.

• Meet with clients via phone or in person.

• Collaborate with advisors to define goals, asset allocation, and portfolio changes.

• Monitor fee schedules for compliance with governing documents.

Knowledge & Qualifications

• Bachelor’s degree and minimum 7 years personal trust administration experience.

• CTFA and/or JD preferred.

• Strong fiduciary, investment, and tax knowledge.

• Proven ability to work in a fast-paced environment with changing priorities.

• Experience mentoring and coaching junior staff.

• Strong organizational, prioritization, and problem-solving skills.

• Excellent verbal and written communication abilities.

• Proficiency with MS Office (especially Excel).

• Ability to work both independently and collaboratively.

• Active involvement in relevant professional organizations is a plus.

Apply Now

First State Trust Company

Position: Institutional Trust Officer
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware-chartered trust company headquartered in Wilmington, Delaware, with an additional office in West Palm Beach, Florida.

With roots dating back to 1982—and a legacy that includes E.F. Hutton Trust Company and Citi Institutional Trust Company—FSTC has established itself as a leading provider of corporate trust, custody, and administrative services for personal and institutional clients.

We partner with world-class financial institutions, enabling clients to benefit from our independent fiduciary expertise while continuing to work with their chosen investment advisors. As a fast-growing and client-centric organization, we seek professionals who thrive in a collaborative and high-performance culture.

Position Summary

We are seeking a highly experienced and service-oriented Institutional Trust Officer (TO) to join our Wilmington, DE office.

The TO will be responsible for the administration and oversight of a complex book of institutional trust accounts, including:

• Retirement plans

• Public pension funds

• Foundations and endowments

• Corporate operating accounts

• Escrow arrangements

This role requires:

• Strong fiduciary knowledge

• Solid understanding of GAAP and financial accounting principles

• Experience with a broad range of investment types, including hedge funds and private equity

The ideal candidate will be proactive, detail-oriented, and capable of delivering high-quality service in a fast-paced environment.

Key Responsibilities

Trust Administration

• Oversee all aspects of trust administration including new account setup, annual reviews, and daily relationship management.

• Ensure compliance with internal policies, trust agreements, and applicable laws/regulations.

• Review account documentation and participate in the New Business Committee approval process.

• Serve as a liaison between clients and internal operations teams, investment managers, and service providers.

• Utilize systems for processing distributions, researching client inquiries, generating reports, and managing payment records/tax forms.

• Maintain accurate and up-to-date client documentation.

• Communicate timely and professionally with clients, advisors, recordkeepers, and actuaries.

Fiduciary Oversight

• Conduct due diligence on new business opportunities and assess fiduciary risk.

• Apply ERISA and fiduciary standards to ensure compliance and risk mitigation.

• Exercise sound judgment in resolving trust-related issues and escalate complex matters as needed.

Client Relationship Management

• Serve as the primary point of contact for assigned institutional accounts.

• Build and maintain strong relationships with clients and intermediaries.

• Anticipate client needs, proactively providing solutions.

• Support client retention and growth in collaboration with other teams.

Qualifications & Skills

• Bachelor’s degree required; advanced degree or professional designation a plus.

• 3–5 years minimum experience in institutional trust or retirement plan administration.

• Knowledge of GAAP, FASB, GASB, and institutional financial reporting.

• Experience reconciling complex financial statements and addressing client accounting/reporting inquiries.

• Proficiency in investment concepts, including alternative investments (hedge funds, private equity).

• Strong organizational skills with ability to manage multiple priorities.

• Excellent written and verbal communication skills across all organizational levels.

• High discretion and commitment to confidentiality.

• Ability to work independently and within a team.

• Advanced proficiency with Microsoft Office, especially Excel.

Why Join FSTC?

• Competitive compensation and benefits package

• Opportunity to grow with a dynamic trust company

• Collaborative, supportive team culture

• Exposure to a wide range of institutional clients and service offerings

Apply Now

First State Trust Company
Trust Officer
Location: Wilmington DE
Schedule: Full Time
About First State Trust Company
First State Trust Company (“FSTC”) is a Delaware chartered trust company with offices in Wilmington,
Delaware and West Palm Beach, Florida. FSTC is rapidly growing. This position is a new add to staff,
located in Wilmington, DE.
Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients.
Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust
Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms.
Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust
administration services, combined with the investment management services of their chosen provider.
Position Responsibilities
FSTC is looking for a Personal Trust Officer (“TO”) to deliver high quality service and solutions to our
clients. Must demonstrate proper effort, attitude and discipline to work in a growing and fast paced
company. This person must be service and solutions oriented to administer client trusts and develop and
maintain relationships with financial advisors, investment advisors, trust clients, trust beneficiaries, and
other interested parties. The TO will assure compliance with all company policies and procedures, as well
as all applicable state and federal banking regulations in the context of their responsibilities.
Trust Administration
• Responsible for all aspects of trust administration, including quality checking of new account
setup, annual reviews, and ongoing relationship management.
• Manage accounts in accordance with governing documents, FSTC policies and applicable laws.
• Ensure receipt of proper documentation for new account openings and account terminations.
• Review, analyze and seek guidance when needed regarding new account documents and ensure
FSTC is aware of all requirements prior to presentation to Steering Committee.
• Review of all accounts to ensure proper categorization of cash (principal and income), cost basis,
tax reporting and all other aspects of each trust.
• Resolve tax and other trust issues.
• Assist in new business development when needed.
Fiduciary Expertise
• Perform a review of potential new business.
• Be knowledgeable in fiduciary law, investments, tax, and other aspects of trusts.
• Participate in Discretionary Distribution Committee.
• Apply sound fiduciary judgment to trust matters.
• Advise other personnel of fiduciary issues.
• Mitigate risk for FSTC and the assigned trusts.
• Be knowledgeable in Delaware specific Trust laws.
Client Management
• Work with colleagues to retain and expand existing client relationships.
• Anticipate client needs and advise accordingly.
• Maintain superior client servicing levels.
• Meet with clients via telephone or in-person, as required.
• Work closely with Investment personnel to support trust requirements.
• Interact with Financial Advisors, and clients in defining goals and objectives, working along with
the Investment Officer to establish the appropriate asset allocation and to review and approve
portfolio changes in trust involving more complex situations and/or assets.
• Monitor fee schedules to ensure that fees charged are in agreement with governing documents.
Knowledge & Qualifications
• Bachelor’s degree and 5-7 years of personal trust administration experience. CTFA preferred.
• Demonstrate efficiency and flexibility in performing detailed transactional tasks and assignments
with frequently changing priorities and deadlines in a fast-paced work environment. Provide
efficient service to internal partners and external clients.
• Partner with other functional areas to accomplish objectives.
• Attend to details while maintaining a big-picture orientation.
• Understanding of various types of investments and strategies.
• Interpret and apply policies and identify and recommend changes as appropriate.
• Work with minimal oversight, make non-routine decisions and bring complex problems to
management for guidance.
• Communicate effectively, both orally and in writing, with all organizational levels.
• Active involvement in related professional organizations